GOWLINGS (UK) LLP
Gowlings practises law in the United Kingdom through Gowlings (UK) LLP. Gowlings (UK) LLP is a limited liability partnership registered in England and Wales with registered number OC333935 and registered office at 15th Floor, 125 Old Broad Street, London EC2N 1AR. Gowlings (UK) LLP is authorised and regulated by the Solicitors Regulation Authority (SRA) of England and Wales, No. 488588, whose regulations can be found on their website at www.sra.org.uk. Gowlings (UK) LLP is registered for VAT purposes with VAT registration number 937 3187 02.
PARTNERS IN GOWLINGS (UK) LLP
The term partner in relation to Gowlings (UK) LLP is used to refer to a member of Gowlings (UK) LLP. The partners in Gowlings (UK) LLP and their professional qualifications are as follows:
Gowlings strives at all times to provide outstanding client service. If you are a client and you are dissatisfied with any aspect of the service provided to you we would ask that in the first instance you contact the partner responsible for the matter or your client care partner who will be happy to discuss the matter with you. If you are still dissatisfied, then you are entitled to invoke our complaints process (a copy of which will be sent to you on request).
If the matter is still not resolved at the conclusion of our complaints process, you may be entitled to ask the Legal Ombudsman of England and Wales to consider the complaint. A complaint to the Legal Ombudsman must normally be made within six months of the date of the conclusion of the firm's complaints process. The Legal Ombudsman may be contacted at the Legal Ombudsman PO Box 15870, Birmingham B30 9EB, UK; telephone 0300 555 0333; email: email@example.com. See http://www.legalombudsman.org.uk/ for further information.
If your complaint is about your bill you may also be entitled to apply to the court for an assessment of a bill under Part III of the Solicitors Act 1974. If all or part of a bill remains unpaid, we may be entitled to charge interest.
Gowlings (UK) LLP are not authorised by the UK Financial Services Authority; however, we may undertake certain activities in relation to certain investments which are limited in scope and incidental to our legal services or which may reasonably be regarded as a necessary part of our legal services.
Nothing we say or do should be construed as an invitation or inducement to engage in investment activities, nor as advice on the investment merits of acquiring or disposing of particular investments.
PROFESSIONAL REGULATION OF OUR LAWYERS
Lawyers based in the United Kingdom who are admitted as solicitors in England and Wales are regulated by the SRA and subject to its Code of Conduct. Certain lawyers based in the United Kingdom are not admitted as solicitors in England and Wales and are subject to regulation by the Bar Council of England and Wales or by the relevant regulatory body in their place of admission. Further information about our lawyers and their qualifications can be found here.
PROFESSIONAL INDEMNITY INSURANCE
In accordance with the disclosure requirements of the Provision of Services Regulations 2009, details of Gowlings (UK) LLP's compulsory professional indemnity insurance in England and Wales are as follows.
Our Professional Indemnity insurance is lead by QBE Insurance (Europe) Limited of Plantation Place, 30 Fenchurch Street, London EC3M 3BD, UK: Tel: +44 (0)20 7105 4000; Fax: +44 (0)20 7105 4019; E-mail: firstname.lastname@example.org. and supported by other major insurers and Lloyd’s syndicates. The insurance covers the London practice of Gowlings (UK) LLP, and will extend to acts or omissions wherever in the world they occur. Further details may be obtained from John McKernan, Risk Manager, Gowling Lafleur Henderson LLP, Toronto, Canada, email@example.com.